FAQ

Are my website stats affected?

No they are not. Most analytics tools use JavaScript to monitor visitors, so they can tell the difference between real visitors and WatchSumo's monitoring tools.

What do you monitor?

For HTTP monitorings, we perform a HTTP HEAD request against the given URL and expect it to respond with a 200 OK response. We have a timeout of 10 seconds. If you don't respond with the expected response, or a timeout occurs, you get an email :)

What notifications do you support?

We can currently notify you by email or webhook. We will be adding SMS and voice notifications soon!

I didn't receive any notification when my website was down!

Please check that you have specified an email address in the notification, and it is correct.

If you can't solve the issue, feel free to get in touch and we will investigate.

Need more help? Feel free to get in touch support@watchsumo.com